Privacy Policy

Community Gigs ("Community Gigs", "we", "us", "our") operates a community marketplace that connects neighbors who need local help with neighbors who offer their skills. This Privacy Policy explains what information we collect when you use our website and mobile app (the "Service"), how we use it, and the choices you have.

This policy applies to all users of the Service. By creating an account or using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

Account information. When you register, we collect your name, email address, and password (stored only as a secure hash). If you sign up with Google or another provider, we receive your name, email address, and profile image from that provider.

Profile information. Information you choose to add to your public profile, such as your photo, bio, neighborhood or city, phone number, and the skills or services you offer.

Content you post. Listings you create (title, description, category, location, budget or rate, photos), applications you submit (including your message, proposed rate, and email address for status updates), messages you send to other users, reviews and ratings you leave, and contracts you create with other users.

Transaction and activity information. Records of your activity on the Service, such as the listings you save as favorites, applications you send or receive, contracts and their statuses, and gig board activity.

Technical information. Standard log data such as IP address, browser type, device identifiers, and app analytics events (for example, that a listing was posted or an application was sent), which help us understand usage and improve the Service.

Communications. If you contact us or report a listing or user, we keep a record of your report and our response.

• To create and manage your account and authenticate you when you log in.
• To display your profile, listings, reviews, and ratings to other users as you direct.
• To connect you with other users: delivering applications, messages, and status notifications (such as application decisions, gig stage updates, and contract status emails).
• To send you service-related emails, such as account verification, password resets, and transactional updates about your activity.
• To operate, secure, and improve the Service, including analytics, debugging, and detecting abuse or fraud.
• To enforce our Terms & Conditions and community rules, and to respond to reports and legal requests.

We do not sell your personal information. We do not use your content to train models or share it for advertising beyond what is described in this policy.

• With other users, as needed for the marketplace to work: your name, profile photo, listings, reviews, and messages are shown to the people you interact with. Application emails you trigger (accept/reject decisions) include your name.
• With service providers that help us run the Service, such as hosting, email delivery, and analytics providers, under contracts that restrict their use of your data.
• With law enforcement, regulators, or other parties when we believe disclosure is required by law, to protect our rights, or to protect the safety of users and the public.
• In connection with a merger, acquisition, or sale of assets, in which case we will notify you before your information is transferred to a new controller.

We keep your information for as long as your account is active, or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we remove or de-identify your personal information within a reasonable period, except where we must retain it for legal, security, or accounting reasons.

• Access and update your data: you can edit your profile at any time from your Profile page, including your bio, photo, location, and phone number.
• Delete your content: you can delete your listings, and you can request deletion of your account and associated data by contacting us.
• Communications: transactional emails (account security, application and contract updates) are required for the Service to function; you cannot opt out of them, but you can control other notifications within the app.
• Marketing: we do not currently send marketing emails. If we ever do, we will include an unsubscribe link.
• Location: location information on your profile and listings is what you type in (a neighborhood or city). We do not track your precise GPS location.
• If you are a resident of a jurisdiction with additional privacy rights (such as GDPR or CCPA), you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. Contact us (see Section 9) to exercise these rights.

We use industry-standard measures to protect your information, including encryption in transit (HTTPS), hashed passwords, and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please use a strong password and do not share your account credentials.

The Service is not directed to children. You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use Community Gigs. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or in the app before the change takes effect, and update the "Last updated" date above. Continued use of the Service after changes take effect means you accept the updated policy.

Questions about this policy or your personal data? Contact us through the app's report feature or by reaching out to the Community Gigs team at the support contact provided in the app.